Help Center
How to contact us...
Phone: 800-525-0656 (US and Canada) or
303-530-7768 (International)
Hours: Mon.-Fri. 8 a.m.-4:30 p.m. MST
Holiday Hours (Oct 1 - Dec 14):
Mon.-Fri. 7 am–9 pm MST; Sat. & Sun. 9 am-4 pm MST
Fax: 303-530-5124 or 800-777-4770
E-mail: info@leanintree.com
Mail: Trumble Greetings, Inc. PO Box 9800 Boulder, CO 80301
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Using the shopping cart
Shopping at Leanin’ Tree is easy! You add items to your cart in two simple steps:
1) Click on the small picture of the item you’re interested in, or click "view details", to view a larger image and additional information.
2) While viewing the large picture of the item, type in the number of items you want by clicking on the "Quantity" box, type the quantity you desire, and click the "Add to Cart" button.
A page will display confirming that you have added the item and provide you with several links to continue shopping. It’s that easy!
You can view the contents of your cart by going to the Shopping Cart page. You can always get to the Shopping Cart page by clicking the "View Cart" button in the upper right hand corner of your screen.
To change the quantity of items already in your shopping cart, or to delete an item from your shopping cart, just follow the directions on the Shopping Cart page. Be sure to click the Update Order button after making your changes.
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Product availability
All items shown on our Web Site are currently available. Please allow 3 days for processing your order (5 days for personalized orders).
If you choose standard shipping, you can expect to receive your order in 2-5 business days after we ship. You will receive Rush orders 2-3 business days after we ship. Rush Service is available to street addresses (no PO Boxes).
If we are shipping Internationally, you will receive your order 7-12 business days after we ship. International Rush shipping is also available. You will receive your order 2-3 business days after we ship. Rush Service is available to street addresses (no PO Boxes).
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Will I receive an order confirmation?
Yes, you will! After you submit your order, you will see an order confirmation screen thanking you for your order. Once you receive this message screen, please be assured we have received your order.
If you would like to keep a record of your order, please use your browser’s print function to print your order confirmation.
(NOTE: If you provide your e-mail address with your order we will send you three e-mails regarding the status of your order. The first e-mail message is an immediate receipt of your order; the second e-mail is a notification that your order is being processed; and the third e-mail is sent to notify you of when your order has shipped.)
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Can I place my Internet order over the phone?
You bet! Just call 1-800-525-0656. Print out your Shopping Cart page or have your list of item numbers and your credit card handy. We look forward to your call!
Regular Hours Monday - Friday: 8 am - 4:30 pm MST
Holiday Hours (Oct 1 - Dec 14)
Monday - Friday: 7 am – 9 pm MST Saturday & Sunday: 9 am – 4 pm MST
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Do you collect sales tax?
A 2.9% sales tax will be charged only to orders shipped to Colorado addresses. We will automatically calculate sales tax on your order screen if applicable.
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What payment methods do you accept?
We accept Visa, MasterCard, and American Express. For mail orders, you can also pay by check or money order (made payable to Trumble Greetings).
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Our satisfaction guarantee.
We guarantee your satisfaction! If for any reason you are not completely satisfied with our merchandise or service, call us! We will promptly and cheerfully exchange the merchandise or refund your money -- whichever you prefer. No hassles! Click here for information about our privacy and security guarantees.
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When will I receive my order?
Please allow 3 days for processing your order (5 days for personalized orders). You can expect to receive your order in 2-5 business days after we ship. Rush Service is also available. You will receive your order 2-3 business days after we ship. Rush Service is available to street addresses (no PO boxes) in the Continental US. If we are shipping Internationally, you will receive your order 7-12 business days after we ship. International Rush shipping is also available. You will receive your order 2-3 business days after we ship. International Rush Service is available to street addresses (no PO Boxes).
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Domestic Shipping rates:
U.S. and Canada Standard Rates:
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If subtotal is:
$0 - $15
$15.01 - $50.00
$50.01 - $80.00
$80.01 - $100.00
$100.01 - $200.00
$200.01 or more
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Standard Shipping Charge is:
$5.95
$6.95
$7.95
$8.95
$9.95
4.5% of subtotal
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Rush Shipping in the US:
You will receive your order 2-3 business days after we ship. (Only available to street addresses (no PO boxes) in the Continental US.)
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If subtotal is:
$0 - $15
$15.01 - $50.00
$50.01 - $80.00
$80.01 - $100.00
$100.01 - $200.00
$200.01 or more
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Rush Shipping Charge is:
$9.95
$11.95
$17.95
$18.95
$19.95
4.5% of subtotal plus $10.00
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Canadian Shipping rates:
Your package will be delivered right to your door in about 2 weeks, you are responsible for GST, duties and taxes. Please add an extra week for imprinting.
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If subtotal is:
$0 - $15
$15.01 - $50.00
$50.01 - $80.00
$80.01 - $100.00
$100.01 - $200.00
$200.01 or more
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Standard Shipping Charge is:
$5.95
$6.95
$7.95
$8.95
$9.95
4.5% of subtotal
|
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International Standard Rates:
You will receive your order 7-12 business days after we ship.
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If subtotal is:
$0 - $12
$12.01 - $30.00
$30.01 - $48.00
$48.01 - $68.00
$68.01 - $84.00
$84.01 - $102.00
$102.01 - $120.00
$120.01 - $138.00
$138.01 - $155.00
$155.01 - $173.00
$173.01 - $191.00
$191.01 - $209.00
$209.01 - $227.00
$227.01 - $245.00
For each additional $18.00
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International Standard Shipping Charge is:
$16.00
$17.00
$19.00
$23.00
$27.00
$31.00
$36.00
$40.00
$45.00
$49.00
$54.00
$58.00
$63.00
$67.00
add $4.00
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Canadian & International Rush Delivery:
You will receive your order 2-3 business days after we ship. (Only available to street addresses (no PO Boxes).)
If subtotal is: Rush Shipping Charge
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If subtotal is:
$0 - $35
$35.01 - $60.00
$60.01 - $85.00
$85.01 - $101.00
$101.01 - $126.00
$126.01 - $151.00
$151.01 - $176.00
$176.01 - $201.00
$201.01 - $226.00
$226.01 - $250.00
$250.01 - $270.00
For each additional $20.00
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International Standard Shipping Charge is:
$35.00
$40.00
$45.00
$50.00
$60.00
$70.00
$80.00
$90.00
$100.00
$110.00
$115.00
add $5.00
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Returns Policy:
We guarantee your satisfaction! If for any reason you are not completely satisfied with our merchandise or service, we will promptly and cheerfully exchange the merchandise or refund your money -- whichever you prefer. No hassles! If you need to return merchandise for any reason, pack the item(s) in their original packaging and ship to:
Trumble Greetings, Inc.
PO Box 9800
Boulder, CO 80301
If you lost the packing slip, don’t worry. You can still return the item(s) if you provide us with the name and the zip code that the order was shipped to. If you paid for your order by check, we will send a check via mail. If you paid by credit card, we will refund the card you used to make the purchase.
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Important information for California residents.
WARNING: The materials used as colored decorations on the exterior of this product contain lead and/or cadmium, chemicals known to the State of California to cause birth defects or other reproductive harm. Lead and cadmium levels in these products comply with FDA standards.
Proposition 65: In November 1986, Californians approved an initiative (Proposition 65) to address exposure to toxic materials. More than 750 chemicals, some of which are naturally occurring and some synthetic, have been included in Proposition 65. Under this law, businesses are required to provide a clear and reasonable warning before knowingly or intentionally exposing anyone to a listed chemical. All companies that sell products in the State of California are required to comply with Proposition 65 labeling. Proposition 65 is NOT a mandate of the United States Government or any of its departments. Because Trumble Greetings/Leanin' Tree does not have total control over the production process and cannot control the final destination of our products, we voluntarily apply warning labels to the products that fall under Proposition 65 in the event they are purchased in California.
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Looking for a particular card or item?
If you know the product item number (e.g. "BDG15193", "MIN25011", "MGR283", etc.) you can search for an item by using the item # search.
If you are looking for a specific type of card, you can search for products by occasion/type (anniversary, birthday, etc.) and/or by the subject (birds, cats, floral, etc.). The search box is located at the top ofevery page.
If you are still unable to find the card or item you are looking for, please call us at 1-800-525-0656 with the item number, artist name, and title or description of the artwork on the item.
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Looking for a particular type of card?
If you are looking for a specific type of card, you can search for products by occasion/type (anniversary, birthday, etc.) and/or by the subject (birds, cats, floral, etc.). The search box is located at the top ofevery page.
If you know the product item number (e.g. "BDG27678", "MIN25011", "MGR283", etc.) you can search for an item by using the item # search.
If you are still unable to find the card or item you are looking for, please calls us at 1-800-525-0656 with the card number, artist name, and title or description of the artwork on the item.
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Looking for a store near you that carries our products?
Call, write, or e-mail us with the complete zip code(s) in your area. We will let you know what stores are available in your area.
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Are you having technical problems with this Web Site?
Send e-mail to: webadmin@leanintree.com
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Questions about the Museum?
Send e-mail to: artmuseum@leanintree.com or visit www.leanintreemuseum.com.
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