Privacy Policy
(Effective July 2004)
Leanin’ Tree and Trumble Greetings are committed to respecting your privacy, and we appreciate your trust in how we handle the information we collect when you visit us. While we may collect aggregate information on what pages our visitors access, as well as information voluntarily supplied by visitors on our on-line surveys, this information is used primarily to fulfill products and services requested of us, and for improving the Leanin’ Tree Web Site content to make your shopping experience positive.
Additionally, when/if you provide us your e-mail address, we will not sell or share it with other companies.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, please contact us via the following:
E-mail: info@leanintree.com
Mail: Trumble Greetings, P.O. Box 9800, Boulder, CO 80301
Phone: 800-525-0656
Privacy Policy Contents:
Condition of Use and Revision Statement
By using the LeaninTree.com web site, you agree to the collection and use of information as set forth in this privacy policy. From time to time, we may update this policy. We will always post any changes to our policy on this page, with the date of the revision, so that you are aware of what information we collect and how we use it. Any customer who does not agree with the revised privacy policy may contact us and ask to be removed from all future marketing efforts.
What information do we collect
We collect information from you when you place an order, request a catalog, or use one of our on-line services. Depending on the service requested, we may collect alternate shipping addresses and other relevant information necessary for us to complete the requested service. In addition to your personal information, we collect general navigational and browser information as you use our web site.
The information collected may include:
How do we use the information we collect
Contact information: (Name, address, phone numbers, and e-mail addresses)
This information is used to complete the ordering process and send your order to you. If we have questions regarding services or orders, we will use this information to contact you.
This information is also used to contact you with information about our company. Should you prefer to not receive such information, please provide us with your name and mailing address, along with a note explaining the you do not want to receive our mailings.
E-mail addresses
Your e-mail address may be used to contact you with information on our products or services. You will only receive e-mail notifications from us if you have specifically notified us that you wish to receive them. If you do not want to receive these notifications, please provide us with your name and e-mail address with a note indicating you do not want to receive e-mail notifications. If you have not provided specific authorization for these e-mails, or have changed your preference by contacting us, you will only receive messages regarding specific orders which you have placed with us.
Financial information
Financial information is used only to bill you for your products.
Information about other people
We only use information you provide about other people in order to deliver information, products, or services specifically requested by you. We do not contact them, or share information regarding them unless directed by you. Please be aware that when you use our on-line services to contact others, marketing information and information directing them to our website may be included in the contact.
IP Address and Browser software information
We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address also may be used to gather broad demographic information and to recognize customer traffic patterns and site usage. This information aids us in merchandising and in developing the design and layout of the site.
Navigational paths through the web site
Your navigational path is aggregated with other customers’ navigational paths and is used for internal review. This information allows us to continually improve our web site resulting in a positive shopping experience for you.
Information we share with others
Your e-mail address will not be sold or shared with other companies.
Your mailing address
Occasionally, we make our mailing addresses (names and addresses only) available to other reputable companies whose products and services we think you might find interesting. Should you prefer to not receive such mailings, please provide us with your name and mailing address, along with a note explaining that you do not want your name and address shared with other companies.
Financial Information
Credit card transacti ons are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. They are contractually obligated to m aintain the confidentially and security of these transactions and are restricted from using such information for any other purpose.
Law Enforcement Agencies
In the event that it is necessary to comply with law enforcement activities, LeaninTree.com may release personal information to the appropriate law enforcement agencies to protect the rights, property, and safety of Leanintree.com, our employees, and our customers.
Updating or reviewing your information
To update your customer information (name, address, telephone number, e-mail address and e-mail contact preference), please contact us at the address shown above. To protect your privacy, we will need to validate your identity before you update or review your information.
Please note — because we plan our mailings in advance, it may take several weeks for your request to become effective.
Cookies and how we use them
In general, cookies are small text files that web sites place in your computer to help your web browser remember specific information.
On the Leanin' Tree web site, we use a cookie to make your shopping experience easier and more enjoyable. Our cookie retains your viewing preference and information about your order, including information about any offers to which you are entitled. There is no information in the cookie which could be used to identify you to any other computer.
When you complete your order and receive your order confirmation, the cookie is deleted. In the event you do not complete your order, your cookie will stay for 3 days enabling you to return to complete your order at your leisure.
Click here for more detail.
Security
Leanin’ Tree, Inc. shares your concern about the security of your transactions when ordering from us. Because of this concern, we have developed a secure on-line ordering process which will let you order from us with confidence. Click here for more detail.
Privacy of Children
Our products and services are marketed for purchase or use by adults or with the consent of adults. Our web site is not intended for use by children under the age of 13, and we do not knowingly collect personal information children under the age of 13.
Thank you for visiting us. We hope you enjoy your on-line shopping experience and the convenience of having your order delivered right to your front door!
See also: Security
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